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U-Store Self Storage - Walled Lake

46550 West Pontiac Trail, Walled Lake, MI 48390
Current Customers: 248.624.7948

Facility Reviews Summary

[Star][Star][Star][Star][Star] 5 Stars - 59 Reviews
5 Stars - 59 Reviews
Erick Garcia
October 23, 2020
Fantastic place to store your stuff, never had problems, excellent attention!
Reply from Manager on October 23, 2020
Thank you! We're happy to hear that you've enjoyed your experience!
Paul Kogut
October 14, 2020
Knowledgeable and friendly staff. Kaitlin was very helpful!
Reply from Manager on October 14, 2020
Thank you for taking the time to give us this wonderful review!
Customer service is excellent.
Todd Shreve
August 16, 2020
Great service, and never any problems. Every thing works the way it's supposed to. I've used this place for years.
Reply from Manager on August 17, 2020
Thank you for your review!
August 4, 2020
Tommie Smith
July 26, 2020
Tommie Smith
July 26, 2020
Very friendly, nice and very accommodating!
Lori Combs
May 18, 2020
I called and spoke with Shawn, She was so very friendly, nice and very accommodating. She made me feel like I was part of the family! Keep up the exceptional work Shawn. Thanks, Lori C
Reply from Manager on May 19, 2020
Thank you for your review!
Thank you for making us feel comfortable!
Diane Harris
May 17, 2020
1st impressions are everything ! I was a new girl to this area at that time when I open at your facility. That is where I met Ashley and Shawn. Both lady's were very knowledgeable, informative, and patient. I could not make up my mind between two of the spaces. The ladies worked well together and and helped me by answering all my questions.... You asked would I recommend this facility? Absolutely, I've done so more than once! Thanks again 😊
Reply from Manager on May 18, 2020
Thank you for your kind words! We're glad to see that we've exceeded your expectations!
Yes I would recommend this location staff was nice professional.
LaToya Gaddy
February 17, 2020
Yes!! Ask for manager Shawn!
Jessie L. Bortell
January 4, 2020
5 stars!
Very professional
Wayne Shaffer
October 4, 2019
Thumbs up on everything
Dawn is the best!
August 12, 2019
Ruth Crichton
July 29, 2019
Judith B. Kayonga
May 2, 2019
Great experience!!
Brian Fishman
February 22, 2019
Cleanest Storage Place Around
Dawn Collom
December 12, 2018
This is the cleanest storage facility I have ever seen. Staff is friendly and helpful. They smile and seem to enjoy their job, rare this day in age. Easy to find. Staff takes time with each person to assess their needs, and find the perfect storage solution for them.
Very friendly service
Robert Harris
December 3, 2018
Ashley was very efficient, pleasant helpful. She took the time to show us the unit and explained all the details.
Wonderful experience. Ashley could not have been more efficient or kinder. I would definitely recommend to a friend.
December 3, 2018
A Wonderful experience. Ashley could not have been more efficient or kinder. I would definitely recommend to a friend.
I would recommend this facility
Kelly J Burt
November 26, 2018
Wonderful staff they are very helpful and the facility is clean. Very easy to access.
Extremely helpful staff!
July 24, 2018
I called around for a place to store my RV. One closer to my home told me that he "had too much to drink" to sign up a new client. I contacted U-Store and they were extremely helpful, and not drunk! The the facility is nice, but the staff is the reason to become a client.
Extremely friendly staff!
Ryan Corby
June 21, 2018
Reply from Manager on June 21, 2018
Thank you for the great review Ryan! We strive to be the best self-storage facility in Walled Lake. We look forward to continuing to serve all of your storage needs!
ray kantner
May 31, 2018
Staff was very friendly. Answered all my questions. Very clean and well maintained facility... Would recommend to anyone...
Julie Barker
May 30, 2018
Great Storage Location
Alexander Fera
May 26, 2018
Great place to store. I have been here over a year, really friendly staff and and able to rent uhaul and have everything else needed.
excellent store I would recommend it for eveveryone
May 21, 2018
May 12, 2018
Very professional.
Jacharri robinson
May 4, 2018
Great customer service, efficient, clean and friendly!
James Sonsynath
April 25, 2018
great staff friendly and quick
April 12, 2018
This is our second unit here great staff and facilities fair prices access gate hours are awesome
Great Customer Service!
Stephen Kessler
April 7, 2018
Ashley was very quick and obviously knew what she was doing. Happy we chose this Adamkessler86@yahoo.complace for our storage needs.
Great service
March 27, 2018
Nicole Robinson
March 24, 2018
Great, friendly staff
Charles Champion
March 23, 2018
Ashley was very helpful a wonderful
Very kind, very clean
March 22, 2018
wonderful experience
Jeff Morche
March 17, 2018
Ashley and everyone are very helpful. The units are extremely clean and well secure.
wonderful experience
March 17, 2018
Nancy Gliddon
March 16, 2018
I am very happy with the help and how courteous your employes are.
Yes I would recommend this place to everyone
Tim McCulloch
March 15, 2018
Shawn and Ashley were very helpful,courteous, and kind.
Faith Glass
March 15, 2018
Would definitely Refer your place of business. Thank you for all your help.
Great Storage Place!
March 15, 2018
Best storage business around! Very clean with nice new door locks on the units! Super friendly reception! If I lived further the drive would be worth the service!
March 14, 2018
Safe and clean facility. Great customer service
great experience and service
March 13, 2018
Ashley was great and very helpful
March 13, 2018
Very helpful and knowledgable
March 12, 2018
Good location. Friendly staff.
March 10, 2018
Shawn was very nice and very helpful. I was very appreciative.
March 9, 2018
March 8, 2018
Ashley Shawn awesome
Friendly and Helpful
Hayley W.
November 11, 2017
The staff is incredibly friendly and helpful. The facility and the storage units are clean, welcoming, and very easy to access. Great hours. I looked into three storage units prior to choosing U-Store - it would be silly to rent anywhere else.
Patti MatthewsPaYes, very convenient & clean
November 1, 2017
Coping@comcast.netere very friendly & helpful. Made sure I understood everything & made everything easy for me
Diane King
October 28, 2017
Office staff knowledgeable and friendly. Unit was clean and ready to use
nice clean storage unit
October 28, 2017
Nice, clean storage unit.
Awesome customer service!
Bryan Finnerty
July 8, 2017
The manager (Ashley) at U-Store is incredibly helpful and makes sure that all of the little details are taken care of. This may not sound like a lot, but when you consider things like monthly billing and move-in/move-out coordination - she's AWESOME! Thanks for a great experience - I will recommend this place to everyone I know.
Randall Wilson
June 15, 2017
Your customer service agent Ashley was very friendly, helpful, and courteous.
Excellent Place
Jacob Lanyon
May 23, 2017
This is everything you may want from a storage facility. It's modern, well-kept, clean, quiet, professional, and secure within the customer service office and throughout the facility. The folks running the show are friendly and helpful. The fact that there are hundreds of units nearly guarantees availability. There are also useful items for sale inside to supplement your storage strategy. U-Store is nicely located so that it's quite central, not off the beaten path, yet still in a quiet part of the city. There's a nice sense of privacy when accessing your unit, no matter where it is; the units can't really be seen easily from the road or the surrounding community, especially if you're near the back or off to the sides. It even backs up to a pond and woods. For the experience you get, this place is a great value for what you pay. Many other nearby alternatives seem to be often out of availability, are too public, and/or look like McSketchville. You get what you pay for; play it safe here. For what it's worth, this is from my perspective from using their vehicle storage offerings.
Uhaul rental
May 8, 2017
Rented u haul last week or so Shawn and Ashly answered all my questions. Thanks for your help.
Really good experience!
April 29, 2017
I worked with Shawn the other day. He got me all set up with moving into a unit and scheduling a u-haul. He was super nice and I'll definitely be back to see him.
Best Self Storage Place Ever!!
April 27, 2017
I've used selfstorage many times and this is the best place I've used. Clean with super friendly staff! Highly Recommend!
Pretty Nice
December 28, 2016
Rented here for almost a year. New owners keep the place nice and are actually willing to help you.
Great Storage
James Smith
December 13, 2016
Excellent storage facility. New owners are great, very nice and they keep it very clean.
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